A Gmail outage was delaying emails for a few hours

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Gmail experienced some issues with delayed emails for a few hours on Thursday. At 12:31PM ET, Google wrote on Gmail’s Workspace Status Dashboard that “customers impacted by this issue may see delay in sending the emails,” but at 5:03PM ET, the company posted an update that indicates things are fixed.

According to that update, “the issue with email delays was mitigated for the majority of affected users at [2:45PM ET]” and that “a few users may have observed delays until the full mitigation was done at [4:15PM ET].” Google says it plans to publish an analysis of what went wrong after it completes an investigation.

The issues affected at least two of us here at The Verge. Earlier in the day, emails sent from our personal emails to our work accounts took a while to show up. Weirdly, emails from our work emails to our personal Gmails sent just fine. 9to5Google reported the opposite, finding that personal emails worked as expected while Workspace account emails weren’t arriving as expected.

Downdetector shows that more than 700 people reported issues with Gmail, so there may not have been widespread issues. But for those who were dealing with problems, it was probably a pain — especially in the middle of a US weekday workday.

Google didn’t immediately reply to a request for comment.

Update November 30th, 5:41PM ET: Google posted an update that indicates things are fixed.

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