Tech / SaaS / Business
Ideas · Innovation · Impact
Global perspectives
for a smarter tomorrow.
Category
Software-as-a-service for builders and buyers: product thinking, pricing, growth and the economics of the SaaS industry.
Buying software as a service moves a great deal of security work to the vendor, but not all of it. Here is how the shared responsibility model splits the duties and how to check your own settings.
The US Federal Trade Commission is rethinking its rules on subscriptions that renew automatically. Here is what has changed, what is still uncertain, and how SaaS teams can design sign-up and cancellation fairly.
The EU Data Act changes how customers can leave cloud and SaaS providers, with switching and egress charges due to be removed on 12 January 2027. Here is what that means for buyers and builders.
Per seat, usage-based, tiered or flat rate: SaaS pricing models shape how customers buy and how companies grow. Here is how they compare.
Churn measures customers who stop paying. Understand the types of churn, the common causes and the habits that help teams keep customers longer.
A structured way to compare software before you buy: define the problem, test with real work, check security and integrations, and plan your exit.
