- 17:27 – 21:31 Keep on top of consumer trends
Covid-19 changed consumer behavior worldwide, making people more intentional about the brands they support. Not afraid to try new strategies, Nissan noticed this trend and shifted to focusing more on its brand image rather than offering incentives. Businesses need to listen to their customers and be flexible in their approach. Adapting to global changes in consumer preferences can help a brand stay relevant and maintain customer loyalty.
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